We're happy
you're here

At PetSmart, associates are the heart of what we do and who we are and they deserve to gain as much out of working here as they put in.

While visiting the We Are PetSmart site, you can learn about how we are always improving the Associate Work Experience (AWE), gain a better understanding of what PetSmart stands for, the AWEsome offerings and benefits available to you, and utilize these resources to make your #LifeAtPetSmart even better.

Our associates

Supporting the pack

Our associates are our top priority. Check out some of the ways we’re putting them first.

AWEsome offerings

PetSmart is here for you and your loved ones throughout all stages of life. We offer a wide variety of resources, information and support during your career with us. Check out some of our most utilized benefits and offerings.

Learning new tricks

We are committed to educating our associates with best-in-class experience and training across our salons, hotels and pet training programs. Our associates are industry leaders, and we're proud to continue investing in their development.

Recognizing your efforts

Our associates are committed to providing top dog service to pets and pet parents and they’re there for each other too. We’re proud to recognize the outstanding effort, true commitment and pet-centric passion of our associates. Check out some of the ways we recognize members of our team.

Belonging at PetSmart

Our culture of belonging is core to PetSmart. We know when we embrace and appreciate a wide range of people and perspectives, we create an environment where associates can do their best work, partners enjoy engaging with us and pet parents have an unmatched customer experience.

Our promise to you

We value doing what is right and know we are stronger when United Together.

Here are some ways this promise comes to life:

Health & Well-being

The health and well-being of our associates, pets and pet parents has always been our top priority.

Open-Door Policy

PetSmart's open-door policy encourages associates to share their voice. We actively listen and respond with actions that matter most to you.

United Together

We are committed to building connections and trust across the workforce, ensuring direct and transparent communication.

Our Focus

We focus on attracting, recruiting and developing passionate, diverse and skilled associates who make us better every day.

We are PetSmart

PetSmart is the largest specialty retailer of services and solutions for the lifetime needs of pets. When it comes to pets, we're obsessed. There's nothing we wouldn't do for our pets, because there's nothing they wouldn't do for us. That's what Anything for Pets is all about.

Every day with every connection, PetSmart's passionate associates help bring pet parents closer to their pets so they, together, can live more fulfilled lives. This vision impacts everything we do for our customers, the way we support our associates and how we give back to our communities.




distribution center



PetSmart operates approximately 1,670+ pet stores in the United States, Canada and Puerto Rico, as well as more than 200 in-store PetSmart PetsHotel® dog and cat boarding facilities.

PetSmart provides a broad range of competitively priced pet food and products, as well as services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp™ and pet adoption.

Founded in 1987

Approximately 1,670+ stores in
U.S., Canada, and Puerto Rico

7 distribution centers in the U.S.

Everything we do is to support the four groups we care for more than anything

the associates who
make us who we are
the pet parents
who we serve
the pets that are
in our care
the communities where
we serve

Giving back



PetSmart Associate Assistance Foundation - Over $7 million given to help PetSmart associates experiencing hardship (and counting). The PetSmart Associate Assistance Foundation (PAAF) provides financial assistance and emergency resources to associates during unforeseen hardships. The PAAF is funded by donations from PetSmart, and our associates, to help one another in their time of need.



donated through our annual giving campaign, Be the Difference



worth in value of pet food donations



in value of associate volunteerism

PetSmart stores collected over 2.3 million units of food through canned food drives for their local food pantries.

PetSmart is dedicated to sustainability and serves as a Champion Member in the Pet Sustainability Coalition and also participates in the Retail Industry Leaders Association's (RILA) sustainability group as part of its commitment to sustainability in the pet space and in retail more broadly.

PetSmart, PetSmart Charities and PetSmart Charities® of Canada work with over 4,000 animal welfare organizations to bring adoptable pets into stores so they have the best chance possible of finding a forever home.



pets have been adopted to their forever homes – and counting!



partnerships with shelters and rescues to help connect pets with loving homes



in grants awarded to support adoption, improve access to veterinary care and help families in times of crises

Already part of the pack?

Stay up to date on all the ways you can make the most of your #LifeAtPetSmart by checking out Central Bark.

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