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Do you love pets? Like really, really love them? Here, you’ll play all day and love on the pets in our care like you do your own furry family members.


Day in the life

On-Site Training

You’ll have support from the start and receive superior safety knowledge through our onboarding training programs. Lessons cover operations, dog behavior, safe handling and customer service training.


You'll earn discounts, access to health programs, PTO, 50% off your own pet's hotel or day camp stay and additional incentives for overnight care.


Safety is our #1 priority for the pets and you! Stay empowered to always do the right thing to keep yourself and the pets in our care safe and comfortable during their stay with the continued safety education.

Continued Growth

The possibilities are endless in our PetsHotels! Grow your career from an hourly associate to leading the hotel pack. We'll help you drive traffic, build your business and provide the knowledge on how to lead your team through individualized support, motivation and recognition.

Meet our associates


PetsHotel associate

"I like working in the hotel because I enjoy making sure every hotel guest is safe and happy while in our care. My daily tasks include playing with our Day Campers, making sure all guests are fed properly and bathing our boarding dogs before they go home."


PetsHotel associate

"PetSmart is such a great environment to work in—from the dogs to the people. Everyone is so nice, and the hours are super flexible, too!"


PetsHotel Doggie Day Camp associate

"I take great pride in making sure our furry guests are happy and healthy and work hard every shift to treat every pet as if they’re my own."


PetsHotel Leader

"I love and take a great deal of pride in families entrusting me and the team I lead to care for treasured members of their family."


PetsHotel Leader

"I love working at the hotel because we get meet new friends every day. My daily duties include managing and supervising the staff, ensuring all the pets with us are getting the proper care and that we are making each stay memorable! I also do the schedule and promote the values of PetSmart. I love my life at PetSmart because I get to make every visit special for all of our guests and spoil them like I would for my own!"


PetsHotel associate

"I’m always open for a learning opportunity and love getting to form relationships with the dogs. My favorite part of my job is being with the dogs and working with amazing associates that help me learn and grow."


Assistant Hotel Leader

"I started as a day camper and climbed the ladder to Overnight Pet Care associate to Senior Lead to Assistant Hotel Leader! The PetsHotel is always exciting and full of opportunities to grow. I love life at PetSmart because of the difference I get to make every day in pet’s lives and the connections we create with pet parents!"


PetsHotel Leader

"I love the connections made with both the pets that come to play or stay and the pet parents who bring them! The hotel is such an amazing part of PetSmart. Not one day is the same, but every day is exciting! The relationships I’ve established with my team, the pets who come visit and pet parents who drop them off are the fuel I use to be the best version of myself. I walk into work wanting to make an impact and better the lives of those I work with and those who visit our hotel."



pups stay in the PetsHotel each year



gallons of bubbles each year (188 gallons each week!)



themed playdates take place each year in PetsHotels



hours of weekly playtime

Let’s get rolling

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